Yes, your cover is built to hold the weight of several adults (minimum 485 lbs per ASTM standards) to prevent accidental drownings. However, it is a safety barrier, not a patio extension. We strongly advise against intentionally walking, jumping, or playing on the cover, as this can cause premature wear to the fabric, ropes, and tracks.

Like anything exposed to harsh chemicals, temperature variations, and ultra-violet light, a pool cover will eventually break down. You will know it is time to replace it if you see cracks, peeling, or weak spots where water seeps through. The fabric should feel pliable and supple; if it becomes stiff and brittle, it is time for a replacement.

No. Since the Coverstar cover rests on the surface of the water, several inches of accumulated rainwater will be safely supported by the pool water underneath. However, operating the cover with standing water on top is dangerous and likely to cause severe damage. Always use the provided water-sensing cover pump to remove standing rain water before opening the cover.

Yes, significantly. A closed cover drastically reduces water evaporation, which is the primary cause of heat loss and chemical dissipation. Many owners see a reduction in heating costs by up to 70%, and a reduction in chemical usage by up to 60%, making the cover an investment that helps pay for itself over time.

Coverstar systems are the most reliable on the market, but they do require basic care. Keep your cover system free from dirt and debris that can collect in the tracks or in the autocover housing. Just like brake pads on your car, pulleys and sliders wear over time. We recommend an annual service check by a certified technician to inspect and flush the system.

An under-track, fully hidden vault system requires the tracks to be built into the pool wall before the coping is poured, and requires a concrete pit to be dug at the end of the pool. For existing pools, we typically install a Deck-Mounted (Top-Track) system where the motor and tracks sit on top of the deck, often hidden inside a custom bench.

Yes, your cover can be used during the winter months, but you must follow strict winterization procedures. The most important factor is maintaining the proper water level beneath the cover to support the weight of heavy snow or ice. You must also continue to use your cover pump to remove excess melt water.

Yes. Most types of robotic pool cleaners that remain on the floor of the pool and do not float above the surface of the water will work perfectly under the cover. Additionally, you will find you need to use your cleaner much less frequently since the cover seals out dirt and debris.

Absolutely. For freeform pools, we typically utilize an overlapping deck-mount system where the tracks run parallel on top of the deck outside the pool's shape. For new builds, we can sometimes engineer an extreme cantilever deck design to hide the tracks beneath the stone, even on custom shapes.

It is highly recommended that you leave the cover open for approximately 24 hours after chemically "shocking" or heavily treating the water to prevent the concentrated gases from burning or damaging the cover fabric. A general rule of thumb: if the chemical levels are too high for you to swim safely, do not close the cover.