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One Simple Thing You Can Do to Retain Your Staff, According to Kate Rheinstein Brodsky

Who have been your retail inspirations? My number one inspiration was my mother’s shop, Hollyhock, which she had for 30 years in Los Angeles. I really enjoyed the rhythm and the pace of the day and interactions with the customers. She had always done a wonderful job of servicing both a trade customer and a

How Martha Stewart Reinvents Her Brand With Finesse

I even hear Martha AI is in the works. Is that so? Definitely—I just got two emails begging me to make up my mind about something, which I refuse to do quite yet. I haven’t made up my mind about how to approach AI. It’s so complicated and so noteworthy at the present time, and

How Do You Scale ‘You’? Brad Ford Has Ideas

“It’s always a little bit of a nutty month,” says interior designer Brad Ford, calling in virtually from Fair, his design showroom and firm HQ at the New York Design Center. A few days prior, the showroom had been packed like sardines for What’s New, What’s Next, the New York design community’s unofficial back-to-school soirée.

Everything You Need to Know About Setting Up Your Trade Discounts

“Company type” refers to your business structure—it could be an LLC, a proprietorship, a partnership, or a corporation (learn more about the breakdowns here). Terms of sale or type of account refers to how you’ll pay for goods. There are usually three options of payment terms: proforma, net 30, or COD. Proforma is the way

The Power of a Process Map—and Other Young Huh-isms

A few years shy of her firm’s 20-year anniversary, interior designer Young Huh admits her path to success (see: multiple Kips Bay Decorator Show House appearances, product lines with AKDO, Modern Matter, and Fromental, AD100 status, and more) has always been straight-forward. Not in the sense of ease, but rather, that there was no going

Is Your Photography Contract Holding Up?

The significance of project photography—and inevitably, a strong photography contract—for an interior design firm can’t be overstated. When working in private residences, that documentation is among the only tangible evidence remaining when a project is all said and done. It’s essential for the firm’s portfolio, and thus, its marketing materials. And the records are also

Shea McGee’s Formula for Scaling Her Design Firm

This is something that is relatively new to us because we kept our process pretty much the same. As we’ve grown and our designers have grown with us, there’s a lot more trust there, and we felt confident that we could take this next step to tier out the projects. I attend set meetings—mainly big

Faye Toogood’s Magic Ingredients for Company Culture

After eight years working in a townhouse in London’s Shoreditch district, “the charm was becoming problematic,” says Faye Toogood of the small-roomed, narrow-vestibuled studio she shared with her team of 25. She craved more lateral space, light, and room for experimentation—and she found it in Camden, where “the heartbeat of Old London still exists,” says

So You Want to Publish a Coffee-Table Book. Now What?

Conversely, of course, the book has to have broader appeal. “We are always thinking about why a reader would want to buy the book,” Jayes says. “What need does it fill for them?” How you get that story in front of editors and publishers also matters. Having a literary agent can help with access, contracts,

Mark D. Sikes’s Manual for Success

It sounds like had a strong management sense coming into the firm. How do you continue to hone those skills? My focus over the last few years has been on meeting people in their place, recognizing them with thanks and gratitude, and being available to them. We work super hard and we’re structured, but we’re